Skip to content
Blog
  • Shocki News
  • Creator marketing
  • Influencer marketing
  • Marketing research

81% in a Dentsu survey favor relatable creators over celebrities. Who answered?

Dentsu Creative asked 1,950 marketing leaders in 14 countries, and 81% said relatable creators do better than celebrities. These are survey answers, not measured performance, and Korea wasn't one of the countries surveyed.

Dongle Media Lab6 min read

Adapted from ShortShock's “Shocki News” short-form video. Watch it on ShortShock's Instagram (@shortshock.offical).

Key takeaways

In a Dentsu survey, 81% of marketing leaders said relatable creators perform better than celebrities. But this number doesn't measure actual performance. It shows what marketers at companies with 50 or more employees believe. Korea wasn't one of the countries surveyed, and 59% of respondents in the same Asia-Pacific group also named AI influencers and AI customer service agents as priorities. So this number alone can't promise small creators a bigger share.

Dentsu Creative asked 1,950 marketing leaders in 14 countries, and 81% said relatable creators perform better than celebrities. MADTimes reported the findings. But look at who answered and what they were asked, and this 81% doesn't promise small creators a bigger share.

Shocki News screen: Dentsu asked 1,950 marketing leaders in 14 countries, and 81 percent said relatable creators perform better than celebrities.

What question does Dentsu's 81% answer?

Shocki News screen: Actually, only the item's label says small creators. The question asked about authentic, relatable creators, and nano creators were just an example. It also suggested that a group of these creators can help brands show up in AI answers.

The 81% answers a question asking whether authentic, relatable creators perform better than celebrities. The survey appears in Dentsu Creative's 'Making it Real' 2026 Global CMO (chief marketing officer) Report. It was conducted in April 2026 among 1,950 marketing leaders in 14 countries.

In the report, this item is labeled 'small creators.' But the question itself asked about authentic, relatable creators, and nano creators (creators with very small audiences) were only given as an example. The report also includes the view that a group of these creators can help brands show up in AI-generated answers.

The report's overall direction is worth a look too. According to MADTimes, it sums up this year's changes in marketing in 10 points. One is that getting real results is starting to matter more than how fast a company adopts AI. Another is that as automation spreads, brand distinctiveness, human creativity, creators and communities, and offline experiences become more valuable.

Does the APAC 87% include Korean marketers?

Shocki News screen: On the same question, Asia-Pacific came in higher at 87 percent. Does that go for Korean marketers too? Well, that number comes from Australia, China, and India, and Korea isn't one of the 14 countries at all.

It doesn't. On the same question, Asia-Pacific (APAC) respondents came in even higher at 87%, but that number comes from marketers in Australia, China, and India.

Korea isn't one of the 14 countries surveyed at all. So it's hard to read the 87% as what Korean marketers think.

Does the 81% measure actual performance?

Shocki News screen: Plus, the 81 percent didn't measure actual performance. It's a survey number about whether they believe it. And every company that responded has 50 or more employees, so one-person brands are left out.

No. The 81% doesn't measure actual performance. It comes from a survey asking marketing leaders whether they believe it. You can see this by comparing Dentsu Creative's press release with the news coverage.

Every company that responded also has 50 or more employees. One-person brands, run by a single owner, aren't part of this survey.

How did the same APAC marketers view AI influencers?

Shocki News screen: Back to Asia-Pacific: 59 percent said they'd look at AI influencers and AI customer service agents first. They named them as priorities for 2026 through 2027.

Among Asia-Pacific respondents, 59% said they would look at AI influencers and AI customer service agents first. They named these as priorities for 2026 through 2027.

In the same Asia-Pacific responses, 57% named creator and influencer collaborations as a priority. Side by side, the two numbers show creator collaborations and AI both on the priority list.

Can the 81% alone guarantee a place for small creators?

Shocki News screen: This 59 percent comes from the same Asia-Pacific marketers behind the 87 percent who said authentic, relatable creators are better. So the 81 percent alone can't guarantee small creators a place.

Not really. The 59% who named AI influencers and AI customer service agents as priorities are the same Asia-Pacific marketers behind the 87% who said authentic, relatable creators are better.

So the same marketers think highly of relatable creators but are looking at AI first. That means the 81% figure alone doesn't show that small creators' share will grow. When you cite this number, it's more accurate to also say who answered and what they were asked.

Key takeaways

  • Read the 81% as a survey of what marketing leaders think, not a measure of performance.
  • Korea isn't one of the 14 countries surveyed, so don't treat the APAC 87% as a figure for the Korean market.
  • Remember that every company that responded has 50 or more employees, so the survey doesn't cover one-person brands.
  • When citing this number, also note that 59% of the same Asia-Pacific respondents named AI influencers and AI customer service agents as priorities.

Frequently asked questions

What question does Dentsu's 81% answer?
It answers a question asking whether authentic, relatable creators perform better than celebrities. The report labels the item 'small creators,' and nano creators appear as an example.
Did Korean marketers take part in this survey?
No. Korea isn't one of the 14 countries surveyed. The APAC 87% also comes from marketers in Australia, China, and India.
Is the 81% proof that relatable creators perform better?
Not really. It doesn't measure actual performance. It's the result of a survey asking marketing leaders at companies with 50 or more employees whether they believe it.

Sources

Before you burn more on ads,
start with a free diagnosis

We'll diagnose what's holding you back together and connect you with experts in the areas you need.